BOOKING CONDITIONS
1.
TICKET SALES
1.1.
Tickets and Festival Passes cannot be refunded except on cancellation of an event by The English Music Festival for reasons within its reasonable control. All sales are final.
1.2.
FORCE MAJEURE
1.2.1.
The English Music Festival shall not be liable for any failure or delay in performance of its obligations arising out of or caused, directly or indirectly, by circumstances beyond its reasonable control, including, without limitation, acts of God; earthquakes; fires; floods; wars; civil or military disturbances; acts of terrorism; sabotage; strikes; pandemics; epidemics; riots; power failures; computer failure and any such circumstances beyond its reasonable control as may cause interruption, loss or malfunction of utility, transportation, computer (hardware or software) or telephone communication service; accidents; labour disputes; acts of civil or military authority; governmental actions; or inability to obtain labour, material, equipment or transportation.
1.2.2.
For the avoidance of doubt, The English Music Festival regrets that tickets and Festival Passes cannot be refunded in the event of force majeure as defined in Paragraph 1.2.1.; neither, under such circumstances, shall it be liable for the reimbursement, either in full or in part, of the costs of travel or accommodation arrangements made by Festival patrons, whether or not tickets or Festival Passes have already been purchased.
1.3.
CONDITIONS OF SALE
1.3.1.
The Festival reserves the right to refuse admission of the ticket holder to all Festival concert premises.
1.3.2.
Late-comers will only be admitted at a suitable break in the performance.
1.3.3.
Photography and the use of any video or audio recording equipment are strictly prohibited.
1.3.4.
Tickets are sold subject to the Festival’s right to make any alterations to the artists, programme or any other advertised arrangements.
1.3.5.
All tickets and discounts are subject to availability.
2.
CHOICE OF SEATS
2.1.
Dorchester Abbey is primarily a place of worship. It is not a concert hall, although it provides a wonderful setting for performances. Sound is generally good, but vision is restricted in some areas. Seating is unreserved so it is suggested that you arrive in good time for performances. The Festival cannot guarantee to provide patrons holding tickets with particular seats.
2.2.
The same comments apply to performances at All Saints’ Church, Sutton Courtenay.
2.3.
Should the number of those attending any concert exceed the number of seats available at the venue the Festival reserves the right to turn away those without tickets. Seats will however be retained for those holding Festival Passes until ten minutes before the concert is due to start when they may be reallocated.
3.
DISPATCH OF TICKETS
3.1.
Ticket orders will be posted by first-class mail within a few working days of the order being processed. Please check your tickets as soon as they arrive.
3.2.
Tickets ordered after the published closing date for posting will be held at the Box Office for collection.
4.
DATA PROTECTION
4.1.
In order to fulfil its contractual obligations relating to ticket sales, The English Music Festival maintains an electronic database of contact details and ticket information relating to its patrons. This information will not be shared or otherwise distributed without consent. This practice is within the guidelines of the General Data Protection Regulation 2018.
4.2.
Full details of the Festival’s Privacy Policy are published on this page: https://www.englishmusicfestival.org.uk/privacy-policy.php.

 

 

LATEST NEWS

We are absolutely delighted that the EMF is playing its part in restarting music-making in the UK and that our Autumn Festival will be going ahead this year, with concerts beginning on the evening of Friday 9th October and continuing throughout Saturday 10th October. The programme may be viewed on this page; and booking can be made through our Online Box Office.

We will be following all government and World Health Organisation recommendations and policies at the Autumn Festival to keep our audiences safe (including face coverings for all audience members except those who are exempt, physical distancing throughout the church, hand sanitising stations and one-way systems around the venue), so, for those of you who might be nervous about venturing out, please rest assured that the Festival will be taking place in a safe environment.

Thank you so much to all who contributed to the 2020 Online English Music Festival: to the artists and speakers who provided such wonderful concerts and talks; and to the audience members who purchased tickets for the online performances, thus helping to support the Festival and the musicians during this period of difficulty and uncertainty. Your support is most warmly appreciated.

If you would like more details about our Friends’ Scheme, please follow this link to our ‘Friends’ Scheme’ page for a description of the tiers and their benefits, together with information about how to join.

Our recording arm, EM Records, has released a number of exciting new recordings, including a triple-disc set of Parry’s complete works for violin and piano and a disc of searingly beautiful choral works by Paul Carr and others. Please visit the EM Records website for full details of these and others!